My Dream World project aimed at increasing the involvement and inclusion of young people in Namibia and South Africa using innovative service design tools. Service design is a new approach, in which customer’s experience becomes the main focus when developing new services. My Dream World project focused on considering the solutions, which prevent the exclusion and promote health and well-being of young people. The aim was both to raise young people’s voices to the heart of the development as well as to co-develop agile and user-oriented design tools for services together with the partners (Ombetja Yehinga Organisation, Namibia and the Cape Peninsula University of Technology, South Africa (Faculty of Design and Informatics), Polytechnic of Namibia, RLabs, Namibia and South African San Institute. Participatory tools increase the social equity in poor and remote regions.